Jotform Submission limit

  • ParentingSupportCentre
    Asked on October 25, 2020 at 9:29 PM

    Good Morning,


    I have received an email today stating we have reached our Jotform submission limit.

    We have been using Jotform for the last 3 years and have never required an upgrade to meet the needs of the business to date.

    Could you please clarify the requirement to upgrade to submissions.

  • jherwin
    Replied on October 26, 2020 at 4:06 AM

    To upgrade the submission limit of your account, you will need to upgrade to a higher-tier plan.

    Please refer to this guide: https://www.jotform.com/help/331-how-to-upgrade-my-account

    You can also increase your submissions limits by earning some rewards, please login your account and visit this page: https://support.jotform.com/myaccount/getMore

    In addition, you can also check your account usage and limitations by following this guide: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits

    Hope that helps!