Why can't I sign in?

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    humairah 
    Asked on October 25, 2020 at 10:34 PM

    i cant seem to sign up in any way and my form keep getting disabled when i do get to sign in

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    Ariel_P
    Answered on October 26, 2020 at 03:55 AM

    The following forms were found on your account humairahahmd as suspicious of phishing activity because you're collecting user credentials.

    https://form.jotform.com/202512694807053

    16036987882020-10-26 15_51_39.jpg

    https://form.jotform.com/202511858900048

    16036988402020-10-26 15_51_57.jpg

    Gathering these types of data violates our Terms of Use.

    Asking for an access code to conditionally show/hide fields within your form is okay. However, you should refrain from using "password" as your label to avoid being flagged by our phishing detector. Kindly change it to something similar like an "access code". Other than that, no other kinds of passwords or user credentials are allowed to be collected.

    We’ve removed the offending fields on your forms and lifted the suspension on your account. Please refrain from making new forms that is against our terms to avoid this kind of inconvenience.

    If you have further questions, let us know.