Do you have to sign on and\or create an account to complete a survey...thanks

  • Blake
    Asked on October 25, 2020 at 11:56 PM
  • Patrick_R
    Replied on October 26, 2020 at 4:40 AM

    Hello Blake! No, it is not a requirement. But the form owner has this choice. Form owners can set their form 'private' which would require their users to login/create account first to be able to fill the form or they can keep their form access 'public' and let anyone with the form link fill/submit it.

    If you have any further queries, feel free to ask.

    Also, please do not create duplicate tickets, it helps us serve you better.

    Thank you!

  • Blake
    Replied on October 26, 2020 at 11:28 PM
    Hi Patrick, thanks for the quick reply as well as the information, much appreciated. I tried unsuccessfully to submit a question and was receiving a submission error, I then used Edge and tried again and it worked. Despite the error, the submissions obviously went through. I wouldn’t submit the same question multiple times :)…again, it was failing with a submission error

    Blake

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  • Patrick_R
    Replied on October 27, 2020 at 1:07 AM

    Hello!

    - I tried unsuccessfully to submit a question and was receiving a submission error, I then used Edge and tried again and it worked.!

    Can you please share your Form URL with us. We'll check your form settings and get back to you.

    Also, if possible, please send us the screenshot of the error that you see using these instructions.

    Thank you!

  • Blake
    Replied on October 28, 2020 at 1:28 AM
    Hi Patrick, no worries, all is good, I was just letting you know why I submitted the same question three times, the first two attempts, from Chrome, resulted in the error below.

    I tried Edge and it submitted on the first try, again all good :)

    Thanks for reaching for additional information, again much appreciated.

    Blake


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