where is my forms?!... please help me

  • Profile Image
    safasalemwebsa
    Asked on September 07, 2013 at 06:28 PM
    are you deleted my forms with reactive or what ?!!!!
    please, help my to find my forms
    this is email from you about some wrong in my acount
    >>>>>>>>>>>>>>>>>>>>>>>>>
    Hello,

    We are very sorry for the inconveniences caused.

    Now your account has been re-activated, and your existing forms have been whitelisted. Unfortunately, we can not guarantee that account will not be suspended again due to some new suspicious form. It is better to not use the password fields to avoid suspension. The automated anti-phishing system is crucial for our service, since we have to fight with illegal phishing forms on a daily basis. We hope for your understanding in this matter.

    If you need a great protection for your account, you may subscribe to any paid plan. We do not suspend any paid accounts without manual human review.

    Please feel free to contact us if you need any further assistance. We will be happy to help.

    Thanks,
    Mathew - JotForm Support Team



    On Tue, Aug 20, 2013 at 4:54 PM, <safawebsa@yahoo.com> wrote:

      Name: safa
      Email: safawebsa@yahoo.com

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.


    why this ?!!!!!!!!!!!!!!!!!
    please help me

  • Profile Image
    jonathan
    Answered on September 07, 2013 at 09:39 PM

    Please refer to my response on your original post here

    http://www.jotform.com/answers/265404-where-is-my-forms-please-help-me