Not receiving password reset emails.

  • H2B Cloud Kkitchen
    Asked on October 26, 2020 at 2:04 AM

    Inspite of many mail sent i haven't received any forget password reset mail on marketing@h2bkitchen.com not even in spam please help me with my existing password



  • Sam_G
    Replied on October 26, 2020 at 5:24 AM

    Hi H2B Cloud Kkitchen,

    Thank you for contacting Support.

    It shows in our logs that password reset emails were successfully sent to your account email marketing@h2bkitchen.com. If you are not able to receive the emails, please check the suggestions in our guide here https://www.jotform.com/help/364-Why-Am-I-Not-Receiving-Email-Notifications.

    Let us know if you need further assistance.