Where do the payments go?

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    jcastanon472
    Asked on October 26, 2020 at 02:57 AM

    Hi there,


    I added a payment option on my form. I set up the products list and I connected my square account. I did a test payment and I did receive an email showing my order and an email showing someone placed an order. I however don't see anything on my Square account to indicate payment. So how does this work? Dpes the payment go straight to my bank account? Or does it take a few days? Thank you in advance

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    jherwin
    Answered on October 26, 2020 at 05:52 AM

    The payment will go to your Square account/dashboard. Have you reviewed your Square dashboard to see if there is a payment or submission?

    I would like to suggest contacting Square Support with your Transaction IDs to track received payments.