Requesting Monthly Submission Quota Reactivation

Hi!

Last couple days ago, monthly submission has passed it's allocated quota. Currently, it doesn't work for any submissions. Then, I has made payment for silver package through my credit card on 18th of October. Therefore, you may reactivate monthly submission quota for me.

I need your urgent assistance for this matter.

I am looking forwards to hearing from you soon. If you need any further clarification, please kindly let me know.

Good day ahead.

We apologize for any inconvenience.

I see that you have exceeded the allowable submissions per month. Unfortunately, it's not possible for us to reset your monthly submission count, the only option would be to wait for the limit to reset on the first day of this coming month (Nov), which is 6 days from now.

To learn more about your usage and limits, kindly check this link below.

https://www.jotform.com/help/408-understanding-your-account-usage-and-limits

Or you may upgrade your account to GOLD, to increase your monthly submission limit, which will make your forms available for submission again.

https://www.jotform.com/pricing/

Here's a guide on how to upgrade the account: https://www.jotform.com/help/331-how-to-upgrade-my-account

You can also try completing tasks in the link below in order to increase your monthly submission limit permanently.

https://www.jotform.com/myaccount/getMore

thank you for your assistance. According the information that you provided, I misunderstood about limit of month. Sorry for that. I supposed that the system should be reactivated after payment is made.
Now, I understood what you meant to me. Thank you.

Hi there,

Glad to hear everything is clear now.

Should you need any further assistance please let us know and we'll gladly assist you.

Thank you!