Form would randomly just revert back. I would log on and see a form that I had published the previous day.

  • christyne615
    Asked on October 26, 2020 at 8:46 AM
    2nd item. It would randomly just revert back. I would log on and see a form
    that I had published the previous day. I'm not sure how or why it's
    happening.
  • Jovanne JotForm Support
    Replied on October 26, 2020 at 10:04 AM

    Hi there,

    Could you please give us more details about your concern so we can assist you properly?

    Please note that the form will be automatically saved every time that you make changes to it. You can browse the Form Revision History tool to see all the changes made to your form.

    1603721002 5f96d72a6863b 4 Screenshot 10

    Guide: https://www.jotform.com/help/294-how-to-view-form-revision-history

    I hope this will help. Let us know if you have further questions.

  • christyne615
    Replied on October 26, 2020 at 11:28 AM
    Yes I know. But thats my point. Yesterday, when I had logged in, it had
    gone back to the way it was before I had made some changes to it. So I
    don't really know why or how. But I do know about the revert button and
    that it saves on its own.
    Also do you know if I'm able to add a second quantity item under the same
    product? I would like to offer for example a small and a large option for a
    side. I would like to offer the option for people to purchase 1 small and 4
    large macaroni and cheese let's just say. Can I do that on your forms?
    ...
  • Mike
    Replied on October 26, 2020 at 2:42 PM

    This is not something common, the form is not supposed to automatically revert to the previous version. If you notice the issue again, please let us know.

    The second question has been answered via the next support ticket:

    https://www.jotform.com/answers/2656442