-
Dawud WilliamsAsked on October 26, 2020 at 9:04 AM
My page is suspended and i don't understand why
-
Lorenz JotForm SupportReplied on October 26, 2020 at 10:33 AM
Hi there,
I was not able to find an account using the email address used on this ticket. Can you please provide us the account username or email associated with the suspended account you are referring to so we can check?
Though, I've checked your previous thread, are you still referring to this email address creditrepairrehab@gmail.com?
We look forward to your response.
-
Dawud WilliamsReplied on October 26, 2020 at 5:28 PMYes sorry about that yes the account is creditrepairrehab@gmail.com
... -
Lorenz JotForm SupportReplied on October 26, 2020 at 8:21 PM
I have forwarded this to our reviewer team to further check the account. We'll keep you posted on this thread for any updates.
Thank you!
-
Lorenz JotForm SupportReplied on October 26, 2020 at 8:49 PM
I've received an update from our review team, one of your forms(200202911804036) was found collecting password which strictly violates our terms of use.
In order for us to reactivate the account, we will have to remove the offending field which caused the suspension. Please let us know if you agree with the terms so we can proceed.
We look forward to your response.
-
Dawud WilliamsReplied on October 27, 2020 at 4:28 AMYes sure no problem
... -
Richie JotForm SupportReplied on October 27, 2020 at 5:14 AM
I have removed the guilty field in your form and lifted the suspension in your account.
If you need further assistance, let us know.
-
Dawud WilliamsReplied on October 27, 2020 at 7:28 AMThank you
...