Account suspended, please reactivate

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    Dawud Williams 
    Asked on October 26, 2020 at 09:04 AM

    My page is suspended and i don't understand why

    Screenshot
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    Lorenz_A
    Answered on October 26, 2020 at 10:33 AM

    Hi there,

    I was not able to find an account using the email address used on this ticket. Can you please provide us the account username or email associated with the suspended account you are referring to so we can check?

    Though, I've checked your previous thread, are you still referring to this email address creditrepairrehab@gmail.com?

    We look forward to your response.

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    Dawud Williams 
    Answered on October 26, 2020 at 05:28 PM
    Yes sorry about that yes the account is creditrepairrehab@gmail.com
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    Lorenz_A
    Answered on October 26, 2020 at 08:21 PM

    I have forwarded this to our reviewer team to further check the account. We'll keep you posted on this thread for any updates.

    Thank you!

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    Lorenz_A
    Answered on October 26, 2020 at 08:49 PM

    I've received an update from our review team, one of your forms(200202911804036) was found collecting password which strictly violates our terms of use.

    In order for us to reactivate the account, we will have to remove the offending field which caused the suspension. Please let us know if you agree with the terms so we can proceed.

    We look forward to your response.


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    Dawud Williams 
    Answered on October 27, 2020 at 04:28 AM
    Yes sure no problem
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    Richie_P
    Answered on October 27, 2020 at 05:14 AM

    I have removed the guilty field in your form and lifted the suspension in your account.

    If you need further assistance, let us know.

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    Dawud Williams 
    Answered on October 27, 2020 at 07:28 AM
    Thank you
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