I would like to change my username

  • kennymartinez
    Asked on October 26, 2020 at 11:40 AM

    Hello, I would like to change my username to: KesslerHR.

  • Welvin Support Team Lead
    Replied on October 26, 2020 at 2:37 PM

    We're sorry, but HIPAA usernames cannot be changed.

    If you'd like it to change, you will have to temporarily disable HIPAA, update this ticket for us to proceed with your request.

    Disabling HIPAA is not instant, so you'll have to wait for that before we can change the username.

    Thanks