Suspended account error

  • Temitope Anthony-Awi
    Asked on October 26, 2020 at 12:06 PM

    I was alerted that a form i created via your platform was no longer available for users to fill. With an attempt to troubleshoot the problem, i can no longer login to my account.

    1. Has my acount has been suspended?
    2. If yes, Why?
    3. if no, Why cant i log in?

    please respond early

  • Yvette_L
    Replied on October 26, 2020 at 3:40 PM

    Thank you for contacting us.

    May we please ask you to provide a proof of construction business to reviewers@jotform.com from your corporate domain? As soon as we receive that, we can certainly look into reactivating your account.

    Thank you for your cooperation!