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    Asked on October 26, 2020 at 12:28 PM

    We have launched the form and when the individuals are using it and they go to the pay option, They click on Smart Tuition/Check and hit submit. The attached screenshot shows what comes up. We don't want the PayPal option to be on there but it is forcing it.

    Please help. We are going to bill the people on the back end once they submit

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    Answered on October 26, 2020 at 04:05 PM

    Hello @Phillicew,

    We do apologize for the inconvenience that you have experienced.

    After checking the form you have shared with us, I found that it is working correctly and I can see that you have connected the Purchase Order integration to capture payments from your users. I went ahead and made a test submission on your form and I was able to submit without any issues.

    Here is a screenshot of the Thank You page that I was shown after my submission on your form.


    Can you kindly test your form again and let us know if the issue persists?

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    Answered on October 26, 2020 at 04:28 PM
    Thanks I figured it out.