Connecting Jotform to Paypal Invoice: Activate account confirmation

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    Asked on October 26, 2020 at 01:16 PM

    Hi, I've followed the tutorial for connecting jotform to paypal invoice, but I can't get past the step of verifying my email. I've had this paypal account for a while, and the email has been verified (I have also tried re-verifying it). No luck! Can you help me figure out why this is happening?

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    Answered on October 26, 2020 at 05:57 PM

    We would like to apologize for any inconvenience.

    It appears that you are still trying to connect your PayPal Business account to the PayPal Invoicing Integration in "Test Mode".


    May I suggest that you try to disconnect your PayPal Business Account first on the Integration Settings, please? After that, change the Mode of the integration from "Live" to "Test" and then, from "Test" back to "Live" again. Once you've done that, try connecting your account again and check if you will still get the same issue.


    Please give it a try and let us know if you need any further assistance.