Connecting Jotform to Paypal Invoice: Activate account confirmation

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    Littlejohn_Peter
    Asked on October 26, 2020 at 01:16 PM

    Hi, I've followed the tutorial for connecting jotform to paypal invoice, but I can't get past the step of verifying my email. I've had this paypal account for a while, and the email has been verified (I have also tried re-verifying it). No luck! Can you help me figure out why this is happening?

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    Mike_G
    Answered on October 26, 2020 at 05:57 PM

    We would like to apologize for any inconvenience.

    It appears that you are still trying to connect your PayPal Business account to the PayPal Invoicing Integration in "Test Mode".

    1603749049_5f9744b95a6dd_zt201026_173849

    May I suggest that you try to disconnect your PayPal Business Account first on the Integration Settings, please? After that, change the Mode of the integration from "Live" to "Test" and then, from "Test" back to "Live" again. Once you've done that, try connecting your account again and check if you will still get the same issue.

    1603748977_5f974471ee00d_zt201026_174712

    Please give it a try and let us know if you need any further assistance.