Data stored in the UK

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    Asked on October 26, 2020 at 03:12 PM


    I'm interested in using JotForm and I was wondering if the standard plans would allow me to host my data in the UK (under HIPAA) - or do I need to purchase an Enterprise package? I'm the only person who requires access to the forms so paying $75*5 for five users doesn't make sense for my needs.

    Thank you for your help.

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    Answered on October 26, 2020 at 08:00 PM


    We only required a Silver subscription for our HIPAA users. First, you need to upgrade to the Silver plan and then you can apply for HIPAA compliance for free.

    As for the Data in the UK, you can select to store your data in the European Union (EU) from the Data tab in your account settings. After confirmation, your form data will be copied to our European servers in Frankfurt, Germany, run by Amazon Web Services. Once the transfer is complete, you’ll be automatically redirected to upon login. There’s no need to worry about the safety of your data. JotForm is fully compliant with the EU’s General Data Protection Regulation.


    Let us know if you have any questions or if you need further help. Thank you!