Clients blocked out before the max # of time slots is met.. Urgent** need help

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    Asked on October 26, 2020 at 04:18 PM

    This is our busiest time of the year, so i'm in desperate mode here trying to get a fix for this issue. I have a calendar for each site for our clients to sign up to receive services over the holidays ( food and gifts for needy families). one of my Site's calendar has only one date they can sign up for

    30 minute intervals | Unlimited submissions per day | 84 maximum per time slot

    2 of my timeslots went grey as if it was maxed out after only 9 submissions.

    Just for testingn purposes, I noticed another timeslot had 7 real submissions, so I put 3 fake submissions and then it went grey as well.

    Deleted my 3 test submissions and now all time slots are open again. So i'm not entirely confident with what's going on with this.

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    Answered on October 26, 2020 at 09:13 PM

    Hi again,

    Happy to help! I see that my colleague has answered you on thread 2656592. To avoid confusion and duplicate answers, please respond to that thread.

    Thank you!