Change username request.

You said that in order for me to change my username i would have to downgrade my plan to the free plan. Fine i'll do that but will i lose the forms that i currently have on the account when i downgrade my plan since the free plan has only a limit of 5 forms?

Also, i have already paid for a year subscription that was already taken out of my account. please let me know what will happen once i downgraded my plan to basic?

already 2 hours and no response. This is disappointing.

Please check my colleague's suggestion for usernames here https://www.jotform.com/answers/2656804. Let us know once you have picked your preferred name.

Looking forward for your response.