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christyne615Asked on October 26, 2020 at 5:34 PM
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MikeReplied on October 26, 2020 at 5:45 PM
You can have only one payment integration per form (e.g. Square or PayPal Business).
However, to be able to accept Credit Card payments along with PayPal, you may switch from 'PayPal Personal' to 'PayPal Business' or 'PayPal Checkout' integration type.
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christyne615Replied on October 26, 2020 at 10:28 PM
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Vick_W Jotform SupportReplied on October 27, 2020 at 1:25 AM
For your new question, I've created a new ticket and you'll get a response to it shortly on the following link.
https://www.jotform.com/answers/2657582
Thanks.
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christyne615Replied on October 27, 2020 at 8:28 AMWhere do I find that screen? Mine does not have that option with the 3 dots
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Anita_KReplied on October 27, 2020 at 9:56 AM
To find this screen:
- In the Form Builder click "Add Form Element" on the left-hand side
- Navigate to the middle tab "Payments"
- You should be able to see the payment integration you are using and find the three dots next to it
I hope this helps. Let us know if you need further assistance.
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christyne615Replied on October 27, 2020 at 11:28 AMIts been doing this (initializing)for a while now. Is this normal?
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Kenneth JotForm SupportReplied on October 27, 2020 at 12:49 PM
Hi there,
I cloned and tested the account with my own PayPal account and I was able to connect.
Can you make sure that you use a PayPal business account as well as using a different browser to open and access the form? Perhaps on a Private Window or Incognito mode to prevent browser-related issues?
Awaiting your response.
Best.
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christyne615Replied on October 27, 2020 at 1:28 PMI changed it to PayPal checkout and this is what I got. What does this mean?
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MikeReplied on October 27, 2020 at 2:48 PM
It seems you are currently using a PayPal Standard integration in the form.
Another option is to use a 'PayPal Commerce' integration type. PayPal Commerce allows the Credit Card payments too. However, you will need a PayPal Business account to be able to use it.