Can we have credit cards as a form of payment along with PayPal?

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    christyne615
    Asked on October 26, 2020 at 05:34 PM

    1. Can we have credit cards as a form of payment along with PayPal? The

    website says we can only accept 1 form of payment.

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    Mike
    Answered on October 26, 2020 at 05:45 PM

    You can have only one payment integration per form (e.g. Square or PayPal Business).

    However, to be able to accept Credit Card payments along with PayPal, you may switch from 'PayPal Personal' to 'PayPal Business' or 'PayPal Checkout' integration type.

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    christyne615
    Answered on October 26, 2020 at 10:28 PM
    If someone is placing an order and the address box has a required * next to
    it, where is the address in my submission?
    ...
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    Vick_W
    Answered on October 27, 2020 at 01:25 AM

    For your new question, I've created a new ticket and you'll get a response to it shortly on the following link.

    https://www.jotform.com/answers/2657582

    Thanks.

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    christyne615
    Answered on October 27, 2020 at 08:28 AM
    Where do I find that screen? Mine does not have that option with the 3 dots
    ...
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    Anita_K
    Answered on October 27, 2020 at 09:56 AM

    To find this screen:

    1. In the Form Builder click "Add Form Element" on the left-hand side
    2. Navigate to the middle tab "Payments"
    3. You should be able to see the payment integration you are using and find the three dots next to it

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    I hope this helps. Let us know if you need further assistance.

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    christyne615
    Answered on October 27, 2020 at 11:28 AM
    Its been doing this (initializing)for a while now. Is this normal?
    ...
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    Kenneth_C
    Answered on October 27, 2020 at 12:49 PM

    Hi there,

    I cloned and tested the account with my own PayPal account and I was able to connect.

    Can you make sure that you use a PayPal business account as well as using a different browser to open and access the form? Perhaps on a Private Window or Incognito mode to prevent browser-related issues?

    Awaiting your response.

    Best.

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    christyne615
    Answered on October 27, 2020 at 01:28 PM
    I changed it to PayPal checkout and this is what I got. What does this mean?
    ...
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    Mike
    Answered on October 27, 2020 at 02:48 PM

    It seems you are currently using a PayPal Standard integration in the form.

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    Another option is to use a 'PayPal Commerce' integration type. PayPal Commerce allows the Credit Card payments too. However, you will need a PayPal Business account to be able to use it.