How does the order process work?

  • christyne615
    Asked on October 26, 2020 at 5:34 PM

    2. How does the order process work? When someone places an order where does

    it go? To my email or do I get a text? And if that's the case, can I change

    the info on the account? As of right now all correspondence seems to be

    through this email address but I thought I signed up through

    pop**********@gmail.com. so I'm kind of confused on how and where the

    orders will be placed.

  • Mike
    Replied on October 26, 2020 at 5:52 PM

    Collected entries will be stored in your JotForm account. You will be able to view the collected data through Inbox, Submissions, and Mobile Forms app.

    Also, we send email notifications. The email notification address is based on your account email address, so it is different from the PayPal email address. However, you can modify the email notification recipient, please see:

    How to Change the Email Address Used for Notification Email