Link to jotform not working

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    southportwellness
    Asked on October 26, 2020 at 06:44 PM

    The link we have on our website to connect to JotForm for online registration of our patients now just shows a blank white box when you click on it. I tried in two different browsers.


    On the landing page for our website below, it's the patient registration tab.

  • Profile Image
    Lorenz_A
    Answered on October 26, 2020 at 10:42 PM

    Thank you for contacting us.

    I assume you are referring to the image shown below, right? wherein it shows a blank content when the "Click here to Begin Electronic Patient Registration Form" link is clicked.

    1603766357_5f9788553aed7_test - 2020-10-

    Can you please try embedding your form using an iFrame code? Kindly follow the link below as your guide.

    https://www.jotform.com/help/148-getting-the-form-iframe-code

    We also have a pop-up embed code, which is mostly used to open forms as a popup window.

    Here's a guide to that: https://www.jotform.com/help/447-how-to-open-your-form-in-a-popup-window

    I hope this helps. Let us know if you need any further assistance.