Link to jotform not working

  • southportwellness
    Asked on October 26, 2020 at 6:44 PM

    The link we have on our website to connect to JotForm for online registration of our patients now just shows a blank white box when you click on it. I tried in two different browsers.


    On the landing page for our website below, it's the patient registration tab.

  • Lorenz JotForm Support
    Replied on October 26, 2020 at 10:42 PM

    Thank you for contacting us.

    I assume you are referring to the image shown below, right? wherein it shows a blank content when the "Click here to Begin Electronic Patient Registration Form" link is clicked.

    1603766357 5f9788553aed7 test   2020 10  Screenshot 10

    Can you please try embedding your form using an iFrame code? Kindly follow the link below as your guide.

    https://www.jotform.com/help/148-getting-the-form-iframe-code

    We also have a pop-up embed code, which is mostly used to open forms as a popup window.

    Here's a guide to that: https://www.jotform.com/help/447-how-to-open-your-form-in-a-popup-window

    I hope this helps. Let us know if you need any further assistance.