Cancel my subscription

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    joseph9johnson
    Asked on October 26, 2020 at 09:31 PM
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    jherwin
    Answered on October 27, 2020 at 12:34 AM

    Thank you for contacting us!

    I checked your account (joseph9johnson), but I was not able to see any upgrade made in your account. Perhaps, you are referring to another account?

    If so, please tell us the username so we can check.

    You can also cancel your Jotform subscription by following this guide: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free

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    joseph9johnson
    Answered on October 27, 2020 at 01:28 AM
    If I have the free plan will I be billed.
    ...
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    jherwin
    Answered on October 27, 2020 at 03:30 AM

    No, you will not be billed because your account is on a Starter/Free plan.