Format differences, missing content, same form....

  • Profile Image
    mikechapman433
    Asked on October 26, 2020 at 10:23 PM

    HI,

    After creating a form in PDF format, then sharing it online via your quick share option, the form is in a completely random order. Elements are all over the place!

    I need the form to be easily useable as both an editable PDF and also via an online link
    .

    Can you please explain why this is happening?

    Examples below:

    Correct: Below the correct way the form should read, I had to edit the build form in PDF view to get it to work correctly.

    1603765210_5f9783da70bb9_Correct_Layout_


    Incorrect: Below is what happens to the form when I try share it via Quick Share and fill it out online. As you can see it's quite different from the accurate PDF form above.


    1603765210_5f9783da6ac94_Incorrect_Layou

  • Profile Image
    gerardw
    Answered on October 27, 2020 at 01:18 AM

    I can see that you have created the PDF form from the online form and then added the image fields since when you directly convert the online form to PDF, you will get the message:

    1603775865_5f97ad7980346_2710_8.png

    In a similar manner, you can update the images on the online form and drag and drop the fields to the required position.