receipt for the submitter?

  • Profile Image
    abcmanagement
    Asked on September 08, 2013 at 05:22 PM

    What should I do so the form submitter get a receipt online to show when the form submittered?

  • Profile Image
    jeanettebmz
    Answered on September 08, 2013 at 06:27 PM

    I think a workaround would be to integrate your form with Freshbooks. Please check the guide below for further help

    Create Invoices from Forms Using Freshbooks Integration

    Let us know if you have doubts.  If you have more questions that are not related to this question, please open a new thread

  • Profile Image
    abcmanagement
    Answered on September 08, 2013 at 07:02 PM
    I am not taking money payment. I only take the forms filled by other. I
    want to know if the submitter can have a receipt if they submitted
    application.
  • Profile Image
    jonathan
    Answered on September 08, 2013 at 07:41 PM

    Hi,

    You can do away with this using the form's Autoresponder E-mail.

    Please review this guide on how to Creating-a-Form-Autoresponder

    Inform us if you need further help.

    Thanks.

  • Profile Image
    abcmanagement
    Answered on September 08, 2013 at 10:20 PM
    I tried, I can change the sender email to : no reply@jotform.com, but the
    Reply to email is my email and I can not change it. The form submitter did
    not receive a email responder.
  • Profile Image
    abcmanagement
    Answered on September 08, 2013 at 10:35 PM
    OK. The submiter received a email later. Why do I need to add auto
    responder 2? Thanks.
  • Profile Image
    EltonCris
    Answered on September 09, 2013 at 12:54 AM

    @abcmanagement

    That's great to hear.

    There's no need for you to add an autoresponder 2 if the first one works. 1 autoresponder is enough. It probably have delayed due to some restrictions on their email service providers which might requires extra process. So kindly advise them as well to check the receipt in their spam folders because email filtering may always happen.

    Thanks!