- muvsuAsked on September 08, 2013 at 05:28 PM
My Release and Consent form is not sending the signature in the notification email. It just sends the web link to the image. I need to have it displayed when sent. I use gmail and was not asked to display images.
- JotForm SupportjonathanAnswered on September 08, 2013 at 06:47 PM
From what I have checked so far, I think this is happening because you have set the Notification E-mail to Text Mode only.
I suggest that you Add New Email notification and maintain the default HTML mode to be able to see the e-signature added on the notification email.
I did this test on my end, and was able to see the e-sign on the email message result.
Please try the suggested modification. Inform us if the issue persist.
- muvsuAnswered on September 08, 2013 at 07:47 PM
Hey Jon Thanks for getting back so quickly! I will do that. It sure looks alot better that way. I just need to keep it down to one page but that should be easy enough. Thanks for your help
- JotForm SupportjonathanAnswered on September 08, 2013 at 08:26 PM
We are glad to be of help. =)
Contact us again anytime for any assistance needed.