How do I get signature to display in notification email?

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    muvsu
    Asked on September 08, 2013 at 05:28 PM

    My Release and Consent form is not sending the signature in the notification email. It just sends the web link to the image. I need to have it displayed when sent. I use gmail and was not asked to display images.

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    jonathan
    Answered on September 08, 2013 at 06:47 PM

    Hi,

    From what I have checked so far, I think this is happening because you have set the Notification E-mail to Text Mode only.

     

    I suggest that you Add New Email notification and maintain the default HTML mode to be able to see the e-signature added on the notification email.

    I did this test on my end, and was able to see the e-sign on the email message result.

     

    Please try the suggested modification. Inform us if the issue persist.

    Thanks.

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    muvsu
    Answered on September 08, 2013 at 07:47 PM

    Hey Jon Thanks for getting back so quickly! I will do that. It sure looks alot better that way. I just need to keep it down to one page but that should be easy enough. Thanks for your help

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    jonathan
    Answered on September 08, 2013 at 08:26 PM

    We are glad to be of help. =)

    Contact us again anytime for any assistance needed.

    Regards,