Appointment times are booked but still showing available

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    mettb
    Asked on October 27, 2020 at 12:01 AM

    Hi, we made a form that allows two signups per time slot. When the form was first published and the 3pm and 3:40pm times were fully booked, they showed grayed out. (See sample screenshot). Now they're not graying out anymore, but we haven't (knowingly) made any changes to that widget (although we have made other minor updates to the form). Both those two times and at least one other should be unavailable. Please help!

    We had someone contact us to say they couldn't tell what times are available and which ones aren't, and it was discouraging them from signing up. Our event is Saturday so we need this to not be an issue.

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    Vanessa_T
    Answered on October 27, 2020 at 02:40 AM

    Our apologies for the inconvenience. We did had an issue previously with DST. I have now cleared your form cache and can see the time slots are properly greyed out.

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