Is there a setting that will let the client know the image is too large to send to us?

  • kimberly michalik
    Asked on October 27, 2020 at 12:33 AM

    hi there we have file uploads on our forms for client to upload images of themselves. We are unable to upload the images because the clients files are too large. Is there a setting that will let the client know the image is too large to send to us?

  • Vanessa_T
    Replied on October 27, 2020 at 3:12 AM

    You can set a file size limit on your form in which case, if the user uploads greater than the limit, an error will be shown.

    1603782701 5f97c82dcaa25 02022 Screenshot 10

    If you want the user to know the file size limit right from the start, you can manually add a text as a sublabel.

    1603782685 5f97c81dcb2e1 02023 Screenshot 21

  • Vanessa_T
    Replied on October 27, 2020 at 3:13 AM

    My apologies, I forgot to mention the guide on how to change the file size limit.

    Guide: Changing-the-file-upload-size-limit