Is there a setting that will let the client know the image is too large to send to us?

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    kimberly michalik 
    Asked on October 27, 2020 at 12:33 AM

    hi there we have file uploads on our forms for client to upload images of themselves. We are unable to upload the images because the clients files are too large. Is there a setting that will let the client know the image is too large to send to us?

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    Vanessa_T
    Answered on October 27, 2020 at 03:12 AM

    You can set a file size limit on your form in which case, if the user uploads greater than the limit, an error will be shown.

    1603782701_5f97c82dcaa25_02022.jpg

    If you want the user to know the file size limit right from the start, you can manually add a text as a sublabel.

    1603782685_5f97c81dcb2e1_02023.jpg

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    Vanessa_T
    Answered on October 27, 2020 at 03:13 AM

    My apologies, I forgot to mention the guide on how to change the file size limit.

    Guide: Changing-the-file-upload-size-limit