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  • Profile Image

    Submissions are going to the wrong email

    Asked by cbshanley on September 08, 2013 at 06:17 PM

    HI,

    I created the forms for this organization, and changed the email .  The forms are still going to my email address rather than the correct one. 

    The email is going to cbshanley@verizon.net and should be going to Lifeanimalrescue@aol.com

     

    Can you please advise

    Page URL:
    www.Lifeanimalrescue.com

    Submissions email
  • Profile Image

    Answered by jeanettebmz on September 08, 2013 at 07:25 PM
    To resolve this problem follow these steps
    1. Click on "Setup and Embed" tab
    2. Click on "Email Alerts"
    3. Select the "Notification":


    4. Click on "Reply-To and Recipient Settings" button (third from the right along the bottom)



    5. An envelope will appear. You can view and change the email address in the field highlighted below:


    6. Click "Finish" and Save your form.