Got an email that I signed up for an acount but I never did

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    Book 
    Asked on October 27, 2020 at 03:34 AM

    I got this e-mail: "Thank you for signing up with JotForm!"


    I never did!

    This is spam and a scam

    Where did you get my information?

  • Profile Image
    Mike_G
    Answered on October 27, 2020 at 05:02 AM

    We would like to apologize for any inconvenience. If I'm understanding your concern correctly, the email you received is similar to this:

    1603788530_5f97def2920b7_zt201027_044643

    However, when I checked the JotForm account that is associated with the email address you are contacting us from, it appears that it has been created using the Sign up with Google option.

    1603788646_5f97df66aa77b_zt201027_044952

    This means that when your account was created, your Gmail account was logged in. It is possible that it was created on the same device and browser where you are also logged to your Google account.

    If you wish to delete your account, we will be glad to help you. Or, you can also log in to your account using your Google account credentials and delete your account.

    Reference Guide: How-to-delete-my-account?

    Feel free to let us know if you need any further assistance.