suspend account

  • Eddy Gunawan
    Asked on October 27, 2020 at 5:56 AM

    Hi Team

    why my account suspended ?

    can u reactive again?


    thanks

    Jotform Thread 2657948 Screenshot
  • Vick_W Jotform Support
    Replied on October 27, 2020 at 6:59 AM

    Hi Eddy,

    Can you please provide us the email address that you have registered with us or your account username? So we can check the reason for your account suspension and provide further assistance.

    Thanks.

  • Eddy Gunawan
    Replied on October 27, 2020 at 7:05 AM

    Hi team,

    my account : pernias@gkiperniagaan.org using email login not google login.

    thanks

  • Jovanne JotForm Support
    Replied on October 27, 2020 at 8:19 AM

    Hi, thank you for getting back to us.

    Our team is currently reviewing your account. We will get back to you as soon as we have more information.

    Thank you for your patience.

  • Jovanne JotForm Support
    Replied on October 27, 2020 at 12:22 PM

    Hi, thank you for your patience.

    We apologize for the inconvenience this may have caused you. Your account was mistakenly suspended by our system.

    We have now lifted the suspension and reactivated your account.

    Let us know if you need further assistance.