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Eddy GunawanAsked on October 27, 2020 at 5:56 AM
Hi Team
why my account suspended ?
can u reactive again?
thanks
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Vick_W Jotform SupportReplied on October 27, 2020 at 6:59 AM
Hi Eddy,
Can you please provide us the email address that you have registered with us or your account username? So we can check the reason for your account suspension and provide further assistance.
Thanks.
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Eddy GunawanReplied on October 27, 2020 at 7:05 AM
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Jovanne JotForm SupportReplied on October 27, 2020 at 8:19 AM
Hi, thank you for getting back to us.
Our team is currently reviewing your account. We will get back to you as soon as we have more information.
Thank you for your patience.
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Jovanne JotForm SupportReplied on October 27, 2020 at 12:22 PM
Hi, thank you for your patience.
We apologize for the inconvenience this may have caused you. Your account was mistakenly suspended by our system.
We have now lifted the suspension and reactivated your account.
Let us know if you need further assistance.