How to make some of my forms HIPAA Compliant and others not?

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    Asked on October 27, 2020 at 08:10 AM

    Is there any way to have some forms under HIPAA compliance and some not? Or would we need to create a separate account to achieve this?

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    Answered on October 27, 2020 at 08:49 AM

    Hi Annapath,

    Thank you for contacting Support.

    Unfortunately, we cannot allow using regular forms in HIPAA Compliant accounts. The only option you may use is to set all the fields as "Not Protected" on the forms where data should be visible in email notifications. We will deliver "Not Protected" data with Notifications and AutoResponder HIPAA compliant emails

    Please check this guide below about that feature:

    I hope this helps.

    Let us know if you need further assistance.