Why i'am unable to see payments?

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    intuitivereaderDee
    Asked on October 27, 2020 at 10:05 AM

    Someone paid and I am unable to see the payment or theyre form can someone help me

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    Amjad_A
    Answered on October 27, 2020 at 11:10 AM

    Hi,

    JotForm sends data to the Payment Gateway you have set up on your form. So, if you have connected PayPal into your form and someone completed a payment, then you will be receiving an email from PayPal about the payment. Submissions should show up on your form submission page.

    Reference: https://www.jotform.com/help/269-how-to-view-form-submissions

    Let us know if you need any further assistance.