Jotform Issues - showing up blank when click on link

  • Justine
    Asked on October 27, 2020 at 10:26 AM

    Please assist. Jotform webpage is blank when link is clicked.

  • Amjad_A
    Replied on October 27, 2020 at 11:49 AM

    Hi Justine,

    Could you please provide us the form ID or URL that you are having issues with, so that, we will able to investigate the issue and investigate you further?

    Reference: https://www.jotform.com/help/401-where-to-find-my-form-url

    Looking forward to your response.

  • Justine
    Replied on October 27, 2020 at 12:28 PM

    https://fraser.jotform.com/201203525258042

    Kindly,

    Justine Kyro


  • Amjad_A
    Replied on October 27, 2020 at 1:43 PM

    Hi,

    I was successfully able to view the form on the provided link. Could you please try again in a different browser or incognito window?

    Let us know if the issue still persists, we would be glad to assist you.