Jotform does not seem to be showing form options on Zapier

  • Ned_Barker1996
    Asked on October 27, 2020 at 11:37 AM

    here, I am trying to integrate the jotform with my CRM system and I have got to use Zapier for the integration, but it is not finding any data. "We could not find a list of items in the app's response." Please help!


    Jotform Thread 2658961 Screenshot
  • KrisLei Jotform Support
    Replied on October 27, 2020 at 1:04 PM

    Hi,

    To verify, when you connect your JotForm account with Zap, did you set the Account HIPAA compliant to 'NO' and "Use European Datacenters" to 'YES,' since you are using European Datacenter to store your data?

    :

    1603818180 5f9852c4454cf Screenshot 1028 Screenshot 10

    May I also verify if to which application you are trying to connect your form to investigate it on our end further?

    Thank you. Looking forward to your response.