What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to save/prevent the loss of data when the form is suddenly refreshed?

    Asked by Kingswood on September 09, 2013 at 06:52 AM

    Hi... I want to place a form on a page which because of the nature of the questions the user may often have to leave that form page to refer to information contained on another page. The probem then is that when they return to the form it has lost all the previosuly inputted data. Is it possible to make it so that the data always remains until you click a CLEAR FORM button?

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    JotForm Support

    Answered by Welvin on September 09, 2013 at 09:20 AM


    Good day! Yes, that is possible with our AutoFill Feature. Please Enable Auto Fill by following this guide: How to Enable Auto Fill Feature | Save Form Entries to Continue Later. With AutoFill feature, you can save form data and come back to it on a later time. This also prevents the loss of form data when your browsers suddenly get crashed.