We have noticed that all the forms are taking forever to load

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    apollodental
    Asked on October 27, 2020 at 03:30 PM

    Hello,

    Jotforms is very slow, Forms takes forever to load, Inbox takes forever to load.

    We have noticed that all the forms are taking forever to load and the submissions are giving error.

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    Welvin
    Answered on October 27, 2020 at 05:53 PM

    We apologize for the inconvenience.

    It's likely related to HIPAA, but our HIPAA is stable currently. Would you mind checking again, and update this ticket if the issue persists?

    I also see you've reported a 504 Error on forms. This happens on submissions, I also tried that with our HIPAA account, and submission seems working as expected.

    I've also cleared your forms cache. Hoping that helps.

    Thank you.