Not getting the emailed responses

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    Kaitlin_Howell
    Asked on October 27, 2020 at 03:44 PM

    I am suddenly unable to get the forms emailed to me. I see them in the inbox on jotform, but not in my email. I sent a test on the form I am working on and the test went thru but none of the reponses are coming thru anymore. What can I do?

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    Basil_A
    Answered on October 27, 2020 at 06:10 PM

    Hi,

    I have checked the mail logs and it appears that Emails are being sent to the Email address: info@missourifertility.com

    Could you try checking your spam/junk folder?

    If it's not there could you check if you are able to receive Emails to other Email addresses with different domains?

    Looking forward to your reply.