Urgent: HIPAA password protected PDF's are not coming as attachment.

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    EruptrJotForm
    Asked on October 27, 2020 at 03:55 PM

    Also I am not able to edit any forms. There was a notice about you having high traffic.

    Could this be causing the PDFs to be missing?

    The notification email comes, but the PDF attachment is missing.

    Will these PDFs come in after your server issues resolve??

    Please advise ASAP, clients could be missing these PDFs!!!!!!!

    Thank you.

  • Profile Image
    EruptrJotForm
    Answered on October 27, 2020 at 05:49 PM

    Issue resolved itself.

  • Profile Image
    Kenneth_C
    Answered on October 27, 2020 at 09:18 PM

    Thank you for reaching support,

    Let us know if you need further assistance.

    Best.