Urgent: Jotform back-end is down??? Getting error when trying to edit form. Missing PDF attachments. Please ADVISE.

  • EruptrJotForm
    Asked on October 27, 2020 at 4:32 PM

    Please let us know when Jot form back-end will be back up.

    Jotform Thread 2660167 Screenshot
  • EruptrJotForm
    Replied on October 27, 2020 at 5:50 PM

    Issue resolved itself.

  • Jeanette JotForm Support
    Replied on October 27, 2020 at 9:16 PM

    Yes, we received an update from our backend team, issue was resolved already.

  • trhcux
    Replied on October 29, 2020 at 5:25 PM

    Also seeing this error on an embedded form.
  • Vascular_Modern
    Replied on October 29, 2020 at 8:35 PM

    Still seeing this error. What is the cause--- And when can we expect it to be fixed?

  • Girish JotForm Support
    Replied on October 30, 2020 at 1:08 AM

    Hello @trhcux,

    I have moved your concern to another ticket link: https://www.jotform.com/answers/2667945

    Hello @Vascular_Modern,

    We will address your concern on your logged ticket: https://www.jotform.com/answers/2667107