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  • Profile Image

    Form submissions going to wrong email address

    Asked by mark888g on September 09, 2013 at 11:27 AM

    Hi,

    I have created to submission forms one which works and one which doesnt.

     

    My form vehicle request form does the following.

    In the email alerts tab, the address in the bottom right-hand corner is; enquiry@rangecarimport.com.

    Test email says email sent to rangecarimport, however actual email goes to msg66@btconnect.com.

    Ironically I actually want all form submsissions to go to enquiry@gtcarimport.co.uk.

     

    By the way the form thinks that the rangecarimport address is the 'defualt' email address if that has any bearing on this.

     

    Can you please help?

    Regards,

     

    Mark

    Submissions email email alerts
  • Profile Image

    Answered by pinoytech on September 09, 2013 at 12:15 PM

    Hi Mark,

    Can you please share to us URL of the Form which you are having problem with for further assistance?

    Thank you!

  • Profile Image

    Answered by pinoytech on September 09, 2013 at 12:25 PM

    In addition, I've check your form and TEST email sent to enquiry@gtcarimport.co.uk as account email address.

    Have you tried already clearing your browser cache and cookies as well as form cache? If not, can you please give a try.

    Thank you!