Reset Upload space limit.

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    Asked on October 27, 2020 at 05:00 PM

    Hello! We got a message that we had reached our upload space limit so I have deleted all the info from our forms as I thought that would fix things but the error is still showing. Does this reset in a different way? Is there another step that we need to do? Thanks for your help!

    eta: found the answer in another spot. needed to also delete the trash. however, still showing an "upgrade" notification on the form, even though the space limit problem has been solved.

  • Profile Image
    Answered on October 27, 2020 at 10:03 PM

    Thank you for reaching support,

    I refreshed the account and the upload limit has now reset.

    Let us know if you need further assistance.