What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a limit to how many Paypal submissions I can receive using the free Jotform plan?

    Asked by Sharon on September 09, 2013 at 12:21 PM
    Submissions JotForm
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    JotForm Support

    Answered by ashwin_d on September 09, 2013 at 01:28 PM

    Hello Sharon,

    You can only receive 10 paypal submissions in a month. Here are the submission limits of free account:

    1. 100 non secure submissions.

    2. 10 secure (SSL) submissions.

    3. 10 Payment submissions.

    4. 100 MB of upload storage space.

     

    Also, please check our pricing page for submission limits on other plans : http://www.jotform.com/pricing/

    Thank you!

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    Answered by ebcoffice on September 09, 2013 at 02:19 PM

    ok, that's what I thought, but I have been receiving more than 10 paypal payments and haven't received any notice to upgrade like I did last time this happened.  When would I receive a notification?

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    JotForm Support

    Answered by ashwin_d on September 09, 2013 at 02:29 PM

    Hello Sharon,

    Your account ebcoffice is not a free account but a premium account. Premium account can receive up to 1000 submissions including payment submissions. That is the reason you have not received any warning emails.

    Your latest subscription payment was received on 25th of August, 2013.

    Thank you!