Unable to print the submissions from the tables

  • Profile Image
    SiliconValleyOrtho
    Asked on October 27, 2020 at 06:15 PM

    Good Afternoon,

    We noticed this afternoon there has been an update to JotForm and we are unable to pirnt or look at their pictures upload and Insurance Cards.

    Please contact our office at 510-739-6520 or send back a message to help with this.

    Thanks,


    Tracy


  • Profile Image
    roneet
    Answered on October 27, 2020 at 09:52 PM

    Are you referring to this print button when you view the submissions?

    1603849537_5f98cd41476cb_

    Are you experiencing the issue in all the forms or is there any particular form that is experiencing the issue?

    I am unable to replicate the issue when I clicked on the Print button. May we know in which browser you are unable to print the submissions?

    Looking forward to your response.

    Thanks.