How can I retrieve an old account where my email address is no longer active?

Hello there,

My department developed the following jotform https://www.jotform.com/90166996725875 a while back but the email for the jotform account is no longer active and I am unable to log in.

Is there any way I can transfer the account to a new email address?

My department changed from @Justice.nsw emails to @resilience.nsw emails.


Alternatively, can I create a new account, and transfer the existing form and all of its data to my new account?

Thank you

Melissa

Your inquiry was responded on a support ticket you opened here (2660779), please refer to that support ticket for any related questions and/or follow-ups.

We kindly ask you not to post duplicate support tickets, otherwise, your issue will not be handled properly and in a timely manner.

Thank you!