I can't preview my form, it is in Restore Mode

  • Tozzcorp
    Asked on October 27, 2020 at 8:25 PM

    Here's what it says when i try to preview or open the form (even after publishing) Form not found

    This form is in restore mode, please try again later.


    Here's the link to my form: https://form.jotform.com/202994705227056

  • Mike_G JotForm Support
    Replied on October 28, 2020 at 12:50 AM

    We would like to apologize for any inconvenience. This happens when the account the form you are trying to access is under has not been used for a long time. The account is placed in a "Dormant" status and the forms under it will be in "Restore Mode".

    I have reactivated the account the form you linked is under. You should be able to view the form now. Please give it a try and let us know if you need any further assistance.