I've tried to log in to my account too many times and have been locked out

  • Profile Image
    Nicole Cox 
    Asked on October 27, 2020 at 08:36 PM

    I've tried to log in to my account too many times and have been locked out.


    Can you please assist me?

  • Profile Image
    ashwin_d
    Answered on October 28, 2020 at 01:26 AM

    I did check your account "Nicole_Cox" and did not find any issue with that. Your account is active and you should be able to sign in without any problem.

    If you have any issue, I would suggest you to please reset your account password and then try again. The following guide should help you how to reset your account password: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Hope this helps.

    Do get back to us if you have any questions.