Request to Have Option for submission viewing

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    Anne 
    Asked on October 27, 2020 at 09:48 PM

    Good Day!

    As I checked my jotform account, I noticed that the submission interface has been upgraded, can I request to have an option to view submissions using old version of submission viewing, we use tables on our forms that's why we have difficulty on producing our reports. Thank you

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    ashwin_d
    Answered on October 28, 2020 at 02:07 AM

    Do you want to switch your account back to classic submission page? What is your JotForm account username or the email address you have used in your account profile?

    I did check your account with username "anianilyn17" and this account does not have any form created yet.

    We will wait for your response.

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    Ann 
    Answered on October 28, 2020 at 09:07 PM

    Yes Please, our username is ACABAReForms.

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    ashwin_d
    Answered on October 28, 2020 at 11:39 PM

    Please note that when you go to JotForm tables, you will see the option "Switch to the Old Version" in account dropdown by clicking on the avatar icon. Please check the screenshot below:

    1603942739_5f9a395400192_oldVersion.png

    Hope this helps.

    Do get back to us if you have any questions.