Confirm payment method and request change

  • Profile Image
    kgasw7
    Asked on October 28, 2020 at 12:02 AM

    Hello

    It is a Korean non-profit organization that makes good use of JotForm's services.


    I later found out about the 50% discount service if it was confirmed as a non-profit, so I applied for an upgrade to Silver in September.


    When I applied last year, I calculated annually and used the service, but I thought it would be like that this time and applied.


    When I checked, the monthly payment was made.

    I am wondering if the monthly calculation will continue for the time being, or will it be until the first sign-up in December is 1 year old?


    Please guide.


    Thank you.

  • Profile Image
    Dagmar_B
    Answered on October 28, 2020 at 04:40 AM

    Hello,

    I seems you upgraded to the silver monthly plan.

    You can upgrade to yearly billing as follows:

    Please let us know if you have further questions.