Spreadsheet to Form widget suddenly started malfunctioning

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    HOMktg
    Asked on October 28, 2020 at 05:36 AM

    Haven't changed anything on the form and suddenly yesterday, the fields don't populate and the widget is showing an 'internal error' message. I noticed that my .xlsx file is showing up as a .doc file and upon several attempts to upload the .xlsx file again, it's still showing .doc in the widget and is not working.



    This is a re-post of a comment on How to Use the Spreadsheet to Form Widget

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    gerardw
    Answered on October 28, 2020 at 06:48 AM

    I tested the widget at my end, but have not been able to replicate the issue.

    I was able to populate fields using the widget.

    I can see that you had already raised this issue earlier and we had escalated this as a bug. Please refer to this ticket link:

    https://www.jotform.com/answers/2658441-Spreadsheet-to-Form-widget-doc-icon-is-shown-even-if-xlsx-file-is-uploaded