I am not receiveing form response email, but I use too

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    Asked on September 09, 2013 at 04:30 PM

    Hello my name is Charles Dean. I was at one time receiving response emails, however I am no longer receiving them. I am not a tech person and do not understand your "Add an Email" layout. On the bottom it has my email already added, however I am not receiving them. I have done several test and none of them come to my email address which is dwcf23@yahoo.com. The form that is on my site is "Contact" form


    Thank you;


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    Answered on September 09, 2013 at 06:09 PM

    I have checked your form and cannot find a Notification Alert being set up? I can only see an AutoResponder which is different.

    Please go to Setup & Embed:

    1. Click Emails Alerts

    2. Choose Notification Email

    3. Configure the settings, and set recipient email to: dwcf23@yahoo.com