Problem downloading data from Tables

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    pfbrardc
    Asked on October 28, 2020 at 06:35 AM

    HAVING TROUBLE DOWNLOADING DATA FOR MY REPORT. I HAVE MY EXACT DATA OF OF SUBMISSION ON TABLES BUT WHEN I DOWNLOAD IT, NOT ALL DATA WAS DOWNLOADED. THIS IS OK BACK WHEN THE TABLE HAVE NOT YET ARRIVE..

    I NEED HELP ASAP. I NEED THIS TO MY REPORT

  • Profile Image
    Yvette_L
    Answered on October 28, 2020 at 07:44 AM

    Thank you for contacting us.

    I've tested your Tables, and it seems to be working on my end - I've successfully could download all data.

    May I please ask you whether you've tried using the "Download All" button?

    1603885327_5f99590f44f92_asdasdasdadasdq

    In the meantime I've cleared your form caches, so you may try again downloading your data.

    Looking forward to your reply, thank you!

  • Profile Image
    pfbrardc
    Answered on October 28, 2020 at 08:50 AM

    Thank you for your response ma'am. Yes Ma'am I did click the Download All button. If I want to download all my data there is no problem, the problem is when I download on a specific date like today or last 3 days, the data I've downloaded is not complete.

  • Profile Image
    Jimmy_D
    Answered on October 28, 2020 at 10:19 AM

    @pfbrardc,

    Sorry for the inconvenience. 

    I tested the following filter.-

    1603894263_5f997bf785804_

    on your submissions page, and it was able to download the data with no issue. The 51 submissions filtered were downloaded on a CSV file.

    If you are still having issues. Kindly clear your browser's caches and try downloading the data again.


  • Profile Image
    pfbrardc
    Answered on October 28, 2020 at 09:05 PM

    hi! good day. thank you for tour support. I've cleared my browser cache and it works. "amping mo kanunay dha" means please be safe. God bless all your team.