Reactivate my account

  • Kate Turek
    Asked on October 28, 2020 at 10:06 AM

    Hi! Can I have help reactivating my account please?


  • Vanessa_T
    Replied on October 28, 2020 at 11:05 AM

    Please see my colleague's response on your previous post in the link provided:

    https://www.jotform.com/answers/2655075

  • Vanessa_T
    Replied on October 28, 2020 at 11:10 AM

    My apologies, I checked further and was able to delete the offending fields. As such, I have now reactivated your account.

    Please make sure to avoid asking for credit card details again without using one of our payment processors to avoid this kind of inconvenience.