Reactivate my account

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    Kate Turek 
    Asked on October 28, 2020 at 10:06 AM

    Hi! Can I have help reactivating my account please?


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    Vanessa_T
    Answered on October 28, 2020 at 11:05 AM

    Please see my colleague's response on your previous post in the link provided:

    https://www.jotform.com/answers/2655075

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    Vanessa_T
    Answered on October 28, 2020 at 11:10 AM

    My apologies, I checked further and was able to delete the offending fields. As such, I have now reactivated your account.

    Please make sure to avoid asking for credit card details again without using one of our payment processors to avoid this kind of inconvenience.